Health Experiences Institute events and podcasts
Do we know what patients want? Understanding & using patient experience
Tuesday 22 March 2011, 9.30am–5pm
Conference at St Hugh’s College, Oxford
The HEXI conference in March 2011 hosted over a hundred delegates. The day, chaired by Dr Phil Hammond, focused on exploring, measuring and understanding how to use patient experience and had excellent feedback. It attracted participants ranging from policy makers in the Department of Health and Scottish Parliament to senior managers and directors of NHS organisations, patient groups and the academic environment from the UK & Europe.
More information about the conference speakers
HEXI Conference 2011 photo gallery
Experience-Led Commissioning Seminar
Wednesday 3 November 2010
HEXI hosted a seminar on experience led commissioning in London, funded by Green Templeton College. Speakers from the University of Oxford's Health Experience Research Group and the College shared a platform with the Department of Health patient experience and engagement leads to debate with an audience of commissioners, providers, policy makers and patient advocacy groups whether an experience led commissioning (ELC) approach offered potential added value.
Download the press release about the event
Podcasts
A number of podcasts of lectures, seminars and events hosted by the Health Experiences Institute are available for download on this page.
Please note that Firefox is not supported. Please use Internet explorer to listen to podcasts from GTC, or alternatively they can be uploaded into iTunes. Run iTunes, click the 'advanced' menu and select 'subscribe to the podcast'. Then paste n the following link:
http://www.gtc.ox.ac.uk/index2.php?option=com_podcast&feed=RSS2.0&no_html=1
Towards a new professionalism - the changing face of medicine in the UK
Monday 10 May 2010, 6pm
Guest lecture at Green Templeton College with Niall Dickson, Chief Executive, General Medical Council.
Niall Dickson was Health Correspondent and then Social Affairs Editor at the BBC. More recently, he has been Chief Executive at the GMC since January 2010. Niall’s talk will be from 6pm to 7.15pm and will be chaired by Dame Fiona Caldicott, Chairman of the Oxford Radcliffe Hospitals NHS trust, Principal of Somerville and former President of the Royal College of Psychiatrists. It will be followed by a private dinner in the Observatory at GTC with Niall, Dame Fiona and colleagues from the Health Experiences Institute.
To listen to the podcast, click on the link below.
The patient's experience: the guide to knowledge, treatment and policy
Saturday 17 April 2010, 6.30pm
A panel discussion as part of the GTC North American Alumni Reunion in New York.
presented by:
Rita Charon, Professor of Clinical Medicine and Director of the Program in Narrative Medicine, University of Columbia, New York
Sir Muir Gray, Chief Knowledge Officer, UK National Health Service (NHS) and Professor of Knowledge Management, Oxford University Department of Surgery
Clinicians need to develop sophisticated narrative skills to take account of patients' experiences in medical diagnosis and treatment. Conventional clinical training has not been equipping health and social care professionals with the necessary skills to absorb the accounts that patients give of their lives.
The new field of narrative medicine is developing robust methods to equip clinicians with the narrative skills to recognize, interpret and act upon patients' and colleagues' stories of illness. Once these stories are captured and the clinician knows how to decode the data contained in words and relation, then the practice of medicine can truly be based on its full complement of evidence.
To listen to the podcast, click on the link below.
Patient experience: how we can do better
Tuesday 2 February 2010, 6pm
A lecture presented by Cynthia Bower, Chief Executive, Care Quality Commission.
Followed by a private drinks reception and dinner at 7.30pm in the Radcliffe Observatory.
This was the first in a series of events sponsored by Green Templeton College in association with the Health Experiences Research Group in the University’s Department of Primary Care, focusing on the importance of understanding patient experiences and forms part of wider plans to develop the proposed Health Experiences Institute.
To listen to the podcast, click on the link below.