IT Contacts

IT Support Contact Details

Appointments for IT support can be made in person, by email or over the phone.
Email requests should be submitted to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We are offering IT Service support from 8 – 10am every day.
Mondays, Wednesdays and Fridays support will also be available between 2pm and 4pm.
Tuesdays and Thursdays support will be available from 4pm to 6pm.
Outside of these hours, we will offer support for urgent issues, and serious system issues only.

The computer scholars will also be routinely available on Monday and Thursdays 6-8pm.
Appointments are required for this, please contact them at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Appointments at other times with the scholars are also available, please email to arrange this with them.

Please direct non-urgent problems or queries by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it & This e-mail address is being protected from spambots. You need JavaScript enabled to view it , describing the nature of the problem / request.

1) During Surgery Hours

Contact the IT Department - comprised of Dominic Bown the IT Manager, and Alex Clark the IT Officer either by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , by phone (01865 284796) or in person at the ground floor of the Lankester building.

2) Out of Office Hours

Contact the Computer Scholar, either by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or get their telephone number from the lodge.