If you are a new student to Green Templeton College, or unfamiliar with how to get an email account, access the computer room, or get your personal computer connected to the College network, then please read the details below. More detailed information on most of the topics can be found through the menu on the left-hand side of this page.
Setting up your personal computer on the College network
Configuring an email client on your personal computer
Access to the College computer room
College IT Services
University IT Services
Useful links and e-mail addresses
Your Oxford Username (or Single Sign-On, or SSO) will be set up automatically once you have a university card. You will receive an e-mail providing you with a userID (SSO) and an activation code for this account. It is essential that you activate this account. The activation code is valid for 30 days. To activate your account you need this code and your University Card or Student Number, and need to go to https://webauth.ox.ac.uk then select option 'A) Activate a new account'.
If the 30 day activation code expires, you can ask Oxford University Computing Services (OUCS) to unexpire it for for you. Contact them at firstname.lastname@example.org or on 01865 (2)73200.
Your Oxford username provides access to your e-mail, personal webspace and Weblearn. Weblearn is a web tool used by many departments to provide online course information.
In most cases, you will only have one email account held centrally on the Nexus email system. This one account will receive mail sent to both:
email@example.com and firstname.lastname@example.org where department is replaced by the actual name of your department.
If your department hosts their own email system (SBS students take note), they will provide you with details for accessing your email account. This single email account should receive email sent to both: email@example.com and firstname.lastname@example.org.
It is essential that once your email is set up, that you test your Green Templeton College email address to ensure you are receiving mail to it. Send yourself a test email to email@example.com and ensure you receive it. Your Battels bills (are likely to be sent by email) and most College information is distributed to you via your Green Templeton College email address, so it must be active and regularly checked.
It is an essential condition of being connected to the College network that you have up-to-date antivirus software and the latest Windows and Mac security patches, and that you run regular virus checks. If you need antivirus software, Sophos Antivirus is provided free to all students, and this can be installed immediately on connection to the network. Get instructions for installing Sophos.
If connecting to the internet from College accommodation, it is strongly recommended that you use this auto-updating anti-virus software. Virus infected machines will be blocked from network access by OUCS, and have to be checked by the IT Manager before access can resume. Please try to keep your machines virus free.
Windows Updates must also be run immediately on first connection to the College network (open Internet Explorer, click the 'Tools' menu, and select 'Windows Update' and follow the prompts). Having up-to-date security patches is at least as important as updated antivirus software. Apple Mac users are also required to run regular software updates. This is done in 'System Preferences' by using the 'Software Update' feature for Mac OSX.
All users are strongly recommended to read and implement the College's network security advice. The university network is very fast and fairly open, so viruses or malware in circulation will quickly reach your machine. Some initial time spent on securing your machine may save many hours of recovery work later.
The steps required to connect to the College wireless network are here : Connecting Personal Computers.
If you have trouble with any of the above procedures, you are welcome to book a time in with the IT Department to help gain access to the College network.
Configuration details for a range of email clients including Outlook and Thunderbird can be found at www.oucs.ox.ac.uk/nexus/.
The College has a computer room in the basement of the Walton building, within the Advanced Studies Centre, with a number of networked PCs, a multifunctional colour copier / scanner and provides Internet access, Office applications and a range of other software. This room is accessible 24 hours a day using your College key fob.There is also a limited IT provision located above the bar in the Hayloft, with a smaller number of PCs and two printers. Your login details for the computers are your SSO details, with your username in the format ‘grte1234@OX.AC.UK’ (Capitals needed).
Printing information: http://www.gtc.ox.ac.uk/college-life/it-information/printing-copying-and-scanning.html.
It is important that you are aware of the Green Templeton College IT policies governing key aspects of IT usage for the College network and facilities. See GTC IT policies.
Help in College is provided by the College IT Department. This is made up of the IT Manager, Dominic Bown, and the IT Officer Alex Clark who can be contacted in person (ground floor of the Lankester building), by email at firstname.lastname@example.org, or phone (01865 284796).
We are offering IT Service support from 8 – 10am every day.
Mondays, Wednesdays and Fridays support will also be available between 2pm and 4pm.
Tuesdays and Thursdays support will be available from 4pm to 6pm.
Outside of these hours, we will offer support for urgent issues, and serious system issues only.
Out of office hours they are assisted by the Computer Scholars at email@example.com who can help you with all your personal computer issues. The Scholars are appointed annually and interviews for the post will commence early in Michaelmas Term. The computer scholars will also be routinely available on Monday and Thursdays 6-8pm.
Appointments are required for this, please contact them at firstname.lastname@example.org
Appointments at other times with the scholars are also available, please email to arrange this with them.
Please direct non-urgent problems or queries by e-mail at email@example.com & firstname.lastname@example.org, describing the nature of the problem / request.
IT Services are the main university computer service, which is handily located near the college and provides you with your e-mail address and web space. They also provide a computing shop, run a range of computing courses, printing up to A0 and provide help with any computing issues.
Oxford University IT Services
13 Banbury Road
Tel : 01865 (2)73200
Email : email@example.com
To gain access to software, University IT Services remote access services, TSM backup services, you simply need to go to http://register.it.ox.ac.uk and provide your SSO email details.
IT Services: firstname.lastname@example.org or phone (01865 284796)
Computer Scholar: email@example.com
Green Templeton College IT webpages: http://www.gtc.ox.ac.uk/it
http://www.oucs.ox.ac.uk/courses - for booking courses at OUCS
To activate your webmail account/change lost passwords go to: https://webauth.ox.ac.uk/
OUCS webmail user guides: http://www.oucs.ox.ac.uk/email/
Sophos Antivirus: http://www.gtc.ox.ac.uk/college-life/it-information/obtaining-antivirus-software.html
OUCS insurance scheme: http://www.oucs.ox.ac.uk/pcms/sld.xml.ID=Introduction
Green Templeton network security advice: http://www.gtc.ox.ac.uk/college-life/it-information/network-security.html
Connecting personal computers to the College network: http://www.gtc.ox.ac.uk/college-life/it-information/connecting-personal-computers.html
GTC Wireless Network: http://www.gtc.ox.ac.uk/college-life/it-information/connecting-personal-computers.html
Banned Software: http://www.gtc.ox.ac.uk/college-life/it-information/banned-software.html
TSM University backup system: http://www.oucs.ox.ac.uk/hfs/
GTC Computing facilities: http://www.gtc.ox.ac.uk/college-life/it-information.html