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Green Templeton College | Oxford
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View the quick start information for getting connected at GTC
View the Wireless access connection flowchart
View the Student Induction PowerPoint presentation.

If you are a new student to Green Templeton College, or unfamiliar with how to get an email account, access the computer room, or get your personal computer connected to the College network, then please read the details below. More detailed information on most of the topics can be found through the menu on the left-hand side of this page.

Jump to:

Email accounts
Setting up your personal computer on the College network

Configuring an email client on your personal computer

Access to the College computer room

College IT Services

University IT Services

Useful links and e-mail addresses

Email accounts

Your Oxford Username (or Single Sign-On, or SSO) will be set up automatically once you have a university card. You will receive an e-mail providing you with a userID (SSO) and an activation code for this account. It is essential that you activate this account. The activation code is valid for 30 days. To activate your account you need this code and your University Card or Student Number, and need to go to https://webauth.ox.ac.uk then select option 'A) Activate a new account'.

If the 30 day activation code expires, you can ask Oxford University Computing Services (OUCS) to unexpire it for for you. Contact them at This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01865 (2)73200.

Your Oxford username provides access to your e-mail, personal webspace and Weblearn. Weblearn is a web tool used by many departments to provide online course information.

In most cases, you will only have one email account held centrally on the Nexus email system. This one account will receive mail sent to both:
This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. where department is replaced by the actual name of your department.

If your department hosts their own email system (SBS students take note), they will provide you with details for accessing your email account. This single email account should receive email sent to both: This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it..

It is essential that once your email is set up, that you test your Green Templeton College email address to ensure you are receiving mail to it. Send yourself a test email to This email address is being protected from spambots. You need JavaScript enabled to view it. and ensure you receive it. Your Battels bills (are likely to be sent by email) and most College information is distributed to you via your Green Templeton College email address, so it must be active and regularly checked.

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Setting up your personal computer on the College network

It is an essential condition of being connected to the College network that you have up-to-date antivirus software and the latest Windows and Mac security patches, and that you run regular virus checks. If you need antivirus software, Sophos Antivirus is provided free to all students, and this can be installed immediately on connection to the network. Get instructions for installing Sophos.

If connecting to the internet from College accommodation, it is strongly recommended that you use this auto-updating anti-virus software. Virus infected machines will be blocked from network access by OUCS, and have to be checked by the IT Manager before access can resume. Please try to keep your machines virus free.

Windows Updates must also be run immediately on first connection to the College network (open Internet Explorer, click the 'Tools' menu, and select 'Windows Update' and follow the prompts). Having up-to-date security patches is at least as important as updated antivirus software. Apple Mac users are also required to run regular software updates. This is done in 'System Preferences' by using the 'Software Update' feature for Mac OSX.

All users are strongly recommended to read and implement the College's network security advice. The university network is very fast and fairly open, so viruses or malware in circulation will quickly reach your machine. Some initial time spent on securing your machine may save many hours of recovery work later.

The steps required to connect to the College wireless network are here : Connecting Personal Computers.

If you have trouble with any of the above procedures, you are welcome to book a time in with the IT Department to help gain access to the College network.

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Configuring an email client on your personal computer

Configuration details for a range of email clients including Outlook and Thunderbird can be found at www.oucs.ox.ac.uk/nexus/.

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Access to the College computer rooms

The College has a computer room in the basement of the Walton building, within the Advanced Studies Centre, with a number of networked PCs, a multifunctional colour copier / scanner and provides Internet access, Office applications and a range of other software. This room is accessible 24 hours a day using your College key fob.There is also a limited IT provision located above the bar in the Hayloft, with a smaller number of PCs and two printers. Your login details for the computers are your SSO details, with your username in the format ‘This email address is being protected from spambots. You need JavaScript enabled to view it.’ (Capitals needed).

Printing information: http://www.gtc.ox.ac.uk/college-life/it-information/printing-copying-and-scanning.html.

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IT Support in College

It is important that you are aware of the Green Templeton College IT policies governing key aspects of IT usage for the College network and facilities. See GTC IT policies.

Help in College is provided by the College IT Department. This is made up of the IT Manager, Dominic Bown, and the IT Officer Alex Clark who can be contacted in person (ground floor of the Lankester building), by email at This email address is being protected from spambots. You need JavaScript enabled to view it., or phone (01865 284796).

We are offering IT Service support from 8 – 10am every day.
Mondays, Wednesdays and Fridays support will also be available between 2pm and 4pm.
Tuesdays and Thursdays support will be available from 4pm to 6pm.
Outside of these hours, we will offer support for urgent issues, and serious system issues only.


Out of office hours they are assisted by the Computer Scholars at This email address is being protected from spambots. You need JavaScript enabled to view it. who can help you with all your personal computer issues. The Scholars are appointed annually and interviews for the post will commence early in Michaelmas Term. The computer scholars will also be routinely available on Monday and Thursdays 6-8pm.
Appointments are required for this, please contact them at This email address is being protected from spambots. You need JavaScript enabled to view it.
Appointments at other times with the scholars are also available, please email to arrange this with them.

Please direct non-urgent problems or queries by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it., describing the nature of the problem / request.

 

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Central IT Services

IT Services are the main university computer service, which is handily located near the college and provides you with your e-mail address and web space. They also provide a computing shop, run a range of computing courses, printing up to A0 and provide help with any computing issues.

Oxford University IT Services
13 Banbury Road
Oxford
OX2 6NN
Tel : 01865 (2)73200      
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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Useful links and e-mail addresses

To gain access to software, University IT Services remote access services, TSM backup services, you simply need to go to http://register.it.ox.ac.uk and provide your SSO email details.

IT Services: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone (01865 284796)
Computer Scholar: This email address is being protected from spambots. You need JavaScript enabled to view it.
Green Templeton College IT webpages: http://www.gtc.ox.ac.uk/it

http://www.oucs.ox.ac.uk/start/

http://welcometoit.ox.ac.uk/

http://www.oucs.ox.ac.uk

http://www.oucs.ox.ac.uk/courses
- for booking courses at OUCS

To activate your webmail account/change lost passwords go to: https://webauth.ox.ac.uk/

OUCS webmail user guides: http://www.oucs.ox.ac.uk/email/

VPN: http://www.oucs.ox.ac.uk/network/vpn/

Sophos Antivirus: http://www.gtc.ox.ac.uk/college-life/it-information/obtaining-antivirus-software.html

OUCS insurance scheme: http://www.oucs.ox.ac.uk/pcms/sld.xml.ID=Introduction

Green Templeton network security advice: http://www.gtc.ox.ac.uk/college-life/it-information/network-security.html

Connecting personal computers to the College network: http://www.gtc.ox.ac.uk/college-life/it-information/connecting-personal-computers.html

GTC Wireless Network: http://www.gtc.ox.ac.uk/college-life/it-information/connecting-personal-computers.html

Banned Software: http://www.gtc.ox.ac.uk/college-life/it-information/banned-software.html

TSM University backup system: http://www.oucs.ox.ac.uk/hfs/

GTC Computing facilities: http://www.gtc.ox.ac.uk/college-life/it-information.html

http://www.gtc.ox.ac.uk/college-life/it-information.html

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