Workshops and Seminars 2020-21

The Management in Medicine Programme is running a series of workshops and evening seminars during the 2020-21 academic year. Details of upcoming events can be found on the main Management in Medicine Workshops and Seminars page. This page contains information on previous events.

Past events

A fractured lens: how empires and globalisation have shaped health systems around the world

Monday 28 June 2021, 18:45-20:15

Speaker: Dr Nick Fahy, Research Fellow, Green Templeton College. A researcher and consultant on health policy and systems, and a senior researcher in the Department of Primary Health Care Sciences.

Health systems around the world reflect their political, social and economic setting.  Although the roots of health systems were in Europe and the industrial revolution, globalisation spread those ideas and models around the world.  Empires spread models of medicine and health, but provided a fractured lens on the original European models. Broader trends in globalisation have spread ideas and technologies, but have also created a much more difficult and complicated environment for those seeking to build universal health systems. This session provided an overview of these trends and the global setting for health systems, and what this means for future ambitions for universal health coverage.

Working with people

Monday 14 June, 18:45-20:15

Speakers: Máire and Paul Brankin, both members of Green Templeton College, who work with Chairmen, Chief Executives, senior managers and medical leaders in the NHS, helping them to develop their leadership and management skills.

The NHS Leadership Framework is designed for all staff in health and care irrespective of discipline, role and function. ‘Working with Others’ is one of the seven competency domains of the Framework. Effective leadership requires individuals to influence and work with others in networks and teams to deliver and improve services.

Designed for present and past medical students, doctors in training and other healthcare professionals, this webinar focused on interpersonal skills, including establishing rapport, matching and pacing, effective listening, understanding how different individuals take-in information and giving feedback.

Update from the USA: How to innovate during a pandemic and other management lessons

Monday 7 June 2021, 18:45-20:15

Speaker: Professor Timothy Hoff, Visiting Associate Fellow of Green Templeton College; Professor of Management Health Systems and Health Policy, D’Amore-McKim School of Business, Northeastern University.

This seminar focused on analysing several key innovation strategies health care organisations in the United States pursued in response to challenges and opportunities caused by the COVID-19 pandemic.  These strategies include transforming access to care for patient populations, integration of technology into health care work flows, redefining health care workflows, and reimagining the needs and preferences of patients for their care.  Specific lessons for health care managers were identified and discussed.  In addition, the seminar also speculated on what the embrace of health care innovation means individually for enhancing managerial competencies and personal development moving forward.

People, not workforce

Saturday 22 May 2021, 10:00

Speaker: John Drew, Director of Staff Experience and Engagement at NHS England and Improvement

The pandemic has raised the profile of people who work in health and social care, not just in terms of public appreciation but also in terms of NHS policy and guidance.  For example, the first section of this year’s planning guidance to the NHS is all about looking after our people.

In this session we explored the four pillars of the NHS People Plan, and the progress made so far.  Picking up on the themes of the People Promise (e.g., health and wellbeing, having a voice, compassion and inclusion), we reviewed what the 2020 Staff Survey data tells us about the experience of people working in the NHS and test and developed ideas on what it will take to deliver the People Promise.

By the end of the session we;

  • Had a shared understanding of the NHS People Plan, why it matters and what the priorities are for 2021/22
  • Had engaged with the seven themes of the People Promise, making it real and practical
  • Had developed ideas and actions we can take within our own areas of responsibility to help realise the People Promise.

The scope of John Drew’s role includes health and wellbeing and staff engagement for the NHS in England, as well as temporary staffing. He is also the lead Director for the delivery of the People Plan which includes the aspiration contained within the People Promise to develop a compassionate and inclusive culture and to make the ‘the best place to work’.  Before being appointed to this role, John was Director of Improvement and Culture at OUH, a role which included responsibility for People, Communication, Improvement and Analytics. Prior to joining the NHS, John led McKinsey’s work with NHS hospitals in the UK as well as other international health systems. He trained originally as an engineer and worked in manufacturing industry before entering consultancy.

He is passionate about supporting people to bring about improvements in quality and productivity, as well as in how teams function and how organisations are led and run. He is increasingly of the view that the core assumptions we hold – and are often taught – about how organisations are run and what constitutes ‘efficiency’ need to be challenged and renewed. ‘Reinventing Organisations’ is recommended reading for insights into why this is urgent and how it might be done.

Economics and the NHS – where is the value in that?

Saturday 8 May 2021, 10:00-13:00

Speaker: Jacque Mallender, international health and public policy economist, and health evaluation practitioner

Is there enough money? Are we using resources well? Are we able to help those who most need it? How can we secure funds for improvement? Health and care professionals face these difficult questions on a daily basis. They know that the answers can have a direct impact on health outcomes, the experience of care for patients and staff, and ensuring that limited funds are stretched as far as possible. Can economics help to answer some of these questions? During the seminar Jacque explored the economic paradigm of the NHS, and how economics can help grow value through cycles of improvement.

Recognising, understanding and managing conflict between patients and health professionals

Monday 8 March 2021, 18:45-20:15

Speaker: Oscar Mathew, qualified barrister and mediator, and Director of The Medical Mediation Foundation

Conflict arising from breakdowns in communication and trust with a patient, relative or colleague can have a significant impact. The impact on all those involved in terms of time and emotion can be enormous. This talk aimed to help you:

  • understand the causes and impact of conflict in a healthcare context
  • identify how conflict develops
  • learn de-escalation strategies

Leading during uncertainty

Saturday 27 February 2021, 10:00-13:00

Speakers: Dr Oscar Lyons, Mary Fenwick and Oscar Mathew.

Leadership often requires us to respond to uncertainty in ways that help our teams to work effectively and to achieve our goals for our patients. In this interactive session we will introduce some tools to help you consciously choose how to lead and support your teams during uncertainty. We will explore:

  • Dysfunctional momentum
  • Communication recalibration
  • Team resilience and shared adversity
  • Value-based decision-making
  • Prioritisation.

Making better decisions in life and work

Monday 1 February 2021, 18:45-20:15

Speaker: Professor Richard Canter, Associate Fellow of Green Templeton College; Visiting Professor of Surgical Education in the Nuffield Department of Surgical Sciences, University of Oxford.

We all have to make many decisions at work, in research and in our private lives. Typically we encounter a choice, we analyse our options, we make a choice then we live with it. This session explores the powerful biases, illogical wishful and overconfident thinking that characterizes many of our decisions. This session will try to be as interactive as possible given the constraints of online and aim to convince you to consider a different process of making decisions. It won’t solve all your problems! … but you might hopefully end up making better decisions.

The art and science of making improvements in healthcare

Saturday 28 November 2020, 09:30-12.30 

Speakers: Dr Anny Sykes, Consultant in Respiratory Medicine, Oxford University Hospitals, and Dr Azom Mortuza, Deputy Integrated Care Director NELFT NHS Foundation Trust.

Most healthcare workers recognise the need to make improvements in clinical pathways, processes, systems, and outcomes. So do their patients. Yet making these improvements often feels impossible alongside the challenges of day-to-day work and in the complex cultures of healthcare organisations. This interactive workshop was for anyone who has ever wished they knew more about the science of healthcare improvement and the art of leading change in organisations.

Spreading and scaling up innovation and improvement: what can we learn from complexity theory?

Monday 16 November 2020, 18:45-20:15

Speaker: Professor Trish Greenhalgh, Senior Research Fellow, Green Templeton College; Professor (Clinical) of Primary Care Health Sciences, Nuffield Department of Primary Care Health Sciences, University of Oxford. The session encouraged participants to:

  • Take a system’s view of innovation and improvement
  • Consider the multiple interacting challenges associated with moving from a successful small-scale demonstration project to widespread and sustained uptake
  • Apply different theoretical lenses to the study of spread and scale-up.

If you would like a copy of Professor Greenhalgh’s presentation, please contact

Understanding the impact of COVID-19 on Black, Asian and Minority Ethnic communities

Monday 2 November 2020, 18:45-20:15

Speaker: Professor Kevin Fenton, Regional Director, PHE London & Regional Director of Public Health, NHS London.

The webinar covered some background to the pre-existing inequalities which impact on health, and looked at some of the subsequent data and community insights, resulting in recommendations for action.

MiM Accreditation Launch and Information Session

Monday 19 October 2020, 18:45-19:45

Dr Nick Hicks, Chair of the Management in Medicine Programme and Associate Fellow of Green Templeton College, introduced the process by which you can benefit from the recent accreditation of this programme, by the Faculty of Medical Leadership and Management.

The NHS, Past, Present and Future

Monday 28 September 18:30-20:15

View ‘NHS, past, present and future’ seminar slides (PDF)

Speakers: Professor Robert Arnott, Associate Fellow, Green Templeton College. A medical historian and previously an NHS Senior Manager, Sub-Dean of the University of Birmingham Medical School and Director of the Birmingham Medical Institute. Dr Nick Fahy, Research Fellow, Green Templeton College. A researcher and consultant on health policy and systems, and a senior researcher in the Department of Primary Health Care Sciences.

The National Health Service (NHS) of the UK is a totemic institution – much loved by the British public, and a model for elsewhere. But it faces fundamental challenges. Can it keep up with changes in medicine? Can it adapt to changing expectations of the public and of its own staff? And most fundamentally, can we afford to keep it?

In this seminar, we looked at how the NHS came into being, how it was originally managed and operated and the series of significant structural and policy changes that have shaped the modern NHS. We compared this with other systems emerging elsewhere, especially in Europe, and asked what we can learn from them. And we explored the central challenges the NHS faces for the future, which have been compounded by the COVID-19 pandemic – can we keep the NHS for the next 70 years, too?


All enquiries about the Management in Medicine Programme should be addressed to:

Naomi Benson
Academic Projects Administrator
Green Templeton College
Woodstock Road

Accredited by the Faculty of Medical Leadership and Management (FMLM).