Recognising, understanding and managing conflict between patients and health professionals

Management in Medicine

Monday 19 June 2023   18:45 to 20:15

Speakers:	Oscar Mathew, Qualified Barrister and mediator, and Director of The Medical Mediation Foundation.
Location:	Virtual Event

About

Conflict arising from breakdowns in communication and trust with a patient, relative or colleague can have a significant impact. The impact on all those involved in terms of time and emotion can be enormous. This talk aimed to help you:

• understand the causes and impact of conflict in a healthcare context
• identify how conflict develops
• learn de-escalation strategies

Register

More information

for more information please contact ana.ortiz@gtc.ox.ac.uk