Suzanne Schmidt
MSc Global Healthcare Leadership, 2022
I am a Director of Customer Success at Included Health, a healthcare company that provides employer-based health benefit solutions. I support my customers with their healthcare strategies to improve health access, quality, equity, and the patient experience for their employees. My main responsibilities are to define the product, engagement, and analytic strategies that our team will use to retain and grow our customer relationships and to provide account management, operational, and sales support to my customers.
I completed my B.S. Health Care Management & Policy at Georgetown University where I also earned my Lean Six Sigma Yellow Belt Certification. I am pursuing the Masters in Global Healthcare Leadership to learn how digital health solutions can be applied to national and global health systems to improve accessibility and quality of care.
