Workshops and Seminars 2013-14

The following Management in Medicine workshops and seminars took place at Green Templeton in the academic year 2013/14:

Financial skills for healthcare

Saturday 12 October 2013, 09:30

Speaker: Dominic Tkaczyk, a senior financial professional with over 40 years practical experience of finance in the NHS.

Successful managers must plan the resources needed to carry out any particular task or function and measure how those resources are used. Accounting is the discipline, developed over centuries, that helps managers to measure resource allocation and use. It provides a standard language for reporting financial performance and is primarily a way of ‘keeping score’.

An understanding of NHS finance and accounting, including how hospital budgets are constructed, how activity is measured and how to put together a business case for a new activity is an invaluable skill for any manager. In this workshop, Dominic Tkaczyk described how NHS organisations report their financial position, explained how ‘Service Level’ accounting works and illustrated how to put together a business case. Working in small groups, participants got hands-on experience in these activities.

Dominic is a senior financial professional with over 40 years practical experience of finance in the NHS, having been Finance Director at a range of NHS organisations from Acute Trusts, to Community Trusts to Primary Care Trusts and more recently a Foundation Trust. He is familiar with the financial policies, practices and needs in Trusts as diverse as a large London Teaching Hospital and a Primary Care Trust. Dominic has also had wider management experience having managed IT, Estates and Performance Management directorates. He has also acted as Chief Executive of an Acute Trust. For the last 16 years he has run his own consultancy organisation providing interim financial management to NHS organisations bringing a wealth of experience and insight to his clients.

Mid-life crisis of the NHS

Wednesday 4 December 2013, 18:45

Speaker: John Drew, Head of McKinsey Hospital Institute (MHI).

In this workshop, John considered:

• Three big challenges: creating a sustainable system, turning hospitals inside out and developing next generation leaders.
• The role of networks to drive quality improvement.
• Making it real: applying it all to a real situation.

Making service improvements

Saturday 8 February 2014, 09:30

Speakers:

• Dr Keith Ruddle, Fellow of Green Templeton College and Saïd Business School, University of Oxford.
• Dr Ian Reckless, Consultant Physician and Assistant Medical Director, Oxford University Hospitals NHS Trust.

This workshop focused on implementing change in the clinical environment. Led by Dr Keith Ruddle and Dr Ian Reckless, the aim of the event was to develop and implement workable ideas for improving services in participants’ own departments and practices. This is the second year that this programme was run. Projects from the previous two workshops are already being implemented at OUH.

The day included briefings by Dr Ruddle and Dr Reckless on methodologies for changing practice and current priorities at OUH. The main time was spent working in small groups, on ideas for implementing service improvements. Participants got the most out of the morning if they came with specific ideas for improving services based on their current or recent clinical experience. It was anticipated that at least some of the service improvements should link with programmes at the OUHT or other parts of the health system.

The NHS – past, present and future

Monday 10 March 2014, 18:45

Speaker: Professor Robert Arnott, Green Templeton College member and previously NHS senior manager, Sub-Dean of the University of Birmingham Medical School and Director of the Birmingham Medical Institute.

The NHS is one of the world’s largest organisation, alongside the Indian Railways, the People’s Liberation Army of China and Wal-Mart. Understanding how this vast conglomerate came into being and how it works today is essential for anyone with an interest in its leadership and management. This workshop looked at the birth of the NHS, how it was originally managed and operated, the role of doctors, significant structural changes that have since occurred, especially the 1974 re-organisation and how it is managed and funded today.

Looking to the future, the provisions of the Health and Social Care Act 2012 as well as additional changes to social care provision were explained and their impact discussed, particularly in relation to the provision of hospital care and general practice.

Building and managing a high-performing health workforce

Saturday 17 May 2014, 09:30

Speaker: Professor Timothy Hoff, Associate Professor of Management, Healthcare Systems, and Health Policy,Northeastern University, in Boston, Massachusetts.

Using the U.S. case, this workshop reviewed the important workforce issues existing today in health care, providing an appreciation for how to think about and approach such issues as managers, and taught best practices for addressing the issues within the context of a typical health care organizational setting. Professor Hoff gave an overview of system trends driving workforce performance management issues in health care. He addressed some of the key issues such as appropriate talent management for health care professionals, employee motivation, job satisfaction, burnout in a high-pressure health system, and designing and implementing health care teams.

Influencing skills

Monday 16 June 2014, 18:45

Workshop leaders: Maire and Paul Brankin, both members of Green Templeton College, who work with Chairmen, Chief Executives, senior managers and medical leaders in the NHS, helping them to develop their leadership and management skills.

The Healthcare Leadership Model has been developed to help all staff who work in health and care to become better leaders. It stresses the importance of personal qualities and that working positively on these personal qualities will lead to a focus on high-quality services for patients and service users, their carers and their families. Two of the nine dimensions in the new model are engaging the team and influencing for results.

This workshop focused on influencing skills, including establishing rapport, matching and pacing, effective listening and understanding how different individuals take in information. This involved role-playing in small groups.

Contact

All enquiries about the Management in Medicine Programme should be addressed to:

Naomi Benson
naomi.benson@gtc.ox.ac.uk
Academic Projects Administrator
Green Templeton College
Woodstock Road
Oxford
OX2 6HG